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Frequently Asked Questions

Find quick answers to common questions about our marketplace

Found 15 question(s)

What is PteroCA Marketplace and what can I find here?

Getting Started
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PteroCA Marketplace is the official digital marketplace for PteroCA - an open-source client panel and billing system for Pterodactyl game server hosting. Here you can discover and download premium themes, plugins, payment gateways, automation tools, and integrations created by both the official PteroCA team and talented community developers. All products are designed to extend and enhance your PteroCA installation.

Do I need PteroCA installed to use products from this marketplace?

Getting Started
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Yes, all products in this marketplace are designed specifically for PteroCA installations. You need to have PteroCA v0.6 or higher installed on your server to use marketplace products. If you haven't installed PteroCA yet, visit https://pteroca.com to get started with our free open-source platform.

Are marketplace products free or paid?

Getting Started
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The marketplace offers both free and premium paid products. Many high-quality plugins and themes are completely free, created by our generous community. Premium products offer advanced features, professional support, and regular updates. All pricing is clearly displayed on each product page.

How do I search for specific products or categories?

Getting Started
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Use the search bar at the top of the marketplace to find products by name, keyword, or functionality. You can also browse by categories like Themes, Payments, Integrations, Automation, Security, and more. Each category displays the number of available products, making it easy to explore what interests you.

What's the difference between plugins and themes in the marketplace?

Plugins & Themes
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Themes change the visual appearance and user experience of your PteroCA client panel - including landing pages, color schemes, layouts, and branding. Plugins add new functionality like payment gateways, automation tools, server upgrades, Discord integrations, security features, and more. Most users install both themes for aesthetics and plugins for features.

Are marketplace plugins compatible with all PteroCA versions?

Plugins & Themes
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Each product page displays minimum required PteroCA version and compatibility information. Most new plugins require PteroCA v0.6 or higher. Always check the "Requirements" section on the product page before downloading. Installing incompatible plugins may cause errors or prevent proper functionality.

Can I publish my own plugins or themes on the marketplace?

For Developers & Creators
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Yes! We welcome developers to become creators on PteroCA Marketplace. Click "Become a Creator" to start the registration process. You'll need to provide basic information, agree to marketplace terms, and submit your products for review. Once approved, you can publish unlimited products.

How do I get started developing PteroCA plugins?

For Developers & Creators
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Start with the Example Hello World Plugin available on the marketplace - it demonstrates all major plugin system capabilities and best practices. Join our https://discord.com/invite/Gz5phhuZym for developer support, check the official https://docs.pteroca.com, and explore open-source plugins on GitHub to learn patterns and techniques.

How do I provide support for my published products?

For Developers & Creators
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Each product page includes a section where users can ask questions and report issues. You can also provide external support links (Discord server, GitHub issues, email) in your product description. Responsive support significantly improves product ratings and downloads.

Where can I get help if I have issues with a marketplace product?

Support & Help
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Support options in order: (1) Check product documentation and installation guides, (2) Read comments/discussions on the product page for common issues, (3) Contact the product developer via marketplace ticket system or their listed support channels, (4) For marketplace website issues, contact marketplace support at [email protected]

How long does it take to get support responses?

Support & Help
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Response times vary by developer and support channel. Developer direct support depends on their availability and support policies. For critical issues affecting your business, consider products with paid priority support or hire professional PteroCA developers.

What is PteroCA and who is it for?

About PteroCA
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PteroCA is a free, open-source client panel and billing system designed for Pterodactyl game server hosting providers. It's perfect for businesses offering Minecraft hosting, Discord bot hosting, game server hosting, or any Pterodactyl-based services. PteroCA provides professional client area, automated billing, SSO authentication and plugin marketplace.

Is PteroCA really free? What's the catch?

About PteroCA
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Yes, 100% free with no catches! PteroCA is released under the MIT open-source license - you can self-host it without any licensing fees, restrictions, or required subscriptions. There's no "freemium" model, trial limitations, or forced upgrades. We believe in open-source software and community-driven development. A future managed cloud hosting option will be available for those who prefer hosted solutions.

How does PteroCA compare to WHMCS, Blesta, or other billing systems?

About PteroCA
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Unlike generic billing systems, PteroCA is purpose-built for Pterodactyl hosting with native integration, SSO authentication, and game server management. It's completely free, open-source with full code access, modern tech stack (Symfony PHP), and includes marketplace ecosystem. For Pterodactyl providers specifically, PteroCA offers better integration, lower costs, and hosting-focused features.

Can I white-label PteroCA for my hosting brand?

About PteroCA
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Absolutely! PteroCA is designed for white-labeling. Customize themes, branding, logos, colors, and domain completely. The MIT license allows commercial use without attribution requirements. Install custom themes from marketplace, modify CSS/templates, and create a unique brand identity. Your customers will see your brand, not "PteroCA" (though we appreciate optional credits!).
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